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screwed by Pilot fuel


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#1 Retort

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Posted 27 February 2021 - 08:30 AM

 Coming back from Florida I pulled into the Pilot for fuel, i75 @ exit 109 GA, The diesel pump wasn't marked but I was between 22 & 23 signs on the columns. Went in and gave the gal $140. and went back out to the truck. Waited  a few minutes and went back in to see why the the pump wasn't on, On my 3rd trip in to see why the pump wasn't working she came out and said the wrong pump was on.  The truck that was there next to me was pulling out. She ran back in and sure enough, he drove off with the $140 of fuel I paid for.

 The manager there was a real jerk, wouldn't call the police nor even let me use their phone. In fact he told me "I'd just better git on down da road".  2 truckers called 911  and reported the issue. Took an hour + for the Sheriff to come and take the report. Not the Sheriff's first encounter with the manager there, he wasn't optimistic about resolving the situation. The manager went and hid in his car, but we found him. He refused to do anything to resolve the problem. He told me several times ti "better just git on down da road"

 Guess we will see what Pilot corporate has to say about this.

 




 

#2 blue by you

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Posted 27 February 2021 - 10:52 AM

 Coming back from Florida I pulled into the Pilot for fuel, i75 @ exit 109 GA, The diesel pump wasn't marked but I was between 22 & 23 signs on the columns. Went in and gave the gal $140. and went back out to the truck. Waited  a few minutes and went back in to see why the the pump wasn't on, On my 3rd trip in to see why the pump wasn't working she came out and said the wrong pump was on.  The truck that was there next to me was pulling out. She ran back in and sure enough, he drove off with the $140 of fuel I paid for.

 The manager there was a real jerk, wouldn't call the police nor even let me use their phone. In fact he told me "I'd just better git on down da road".  2 truckers called 911  and reported the issue. Took an hour + for the Sheriff to come and take the report. Not the Sheriff's first encounter with the manager there, he wasn't optimistic about resolving the situation. The manager went and hid in his car, but we found him. He refused to do anything to resolve the problem. He told me several times ti "better just git on down da road"

 Guess we will see what Pilot corporate has to say about this.

WOW!!! I'll say you got screwed.



#3 Hotrod11h

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Posted 01 March 2021 - 03:54 PM

Pilot/flyingJ are known for screwing folks over. They had money scam about 5yrs ago of not giving discount to small companies. When you hit big truck stop remember they give 50 cent discounts to major trucking companies. The small fuel stop probably 30 cents a gallon cheaper at pump
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#4 jo73

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Posted 02 March 2021 - 05:46 PM

You got the great south slowww country treatment. I've lived down here for 5 yrs and i have seen it all. The state of SC has a total of 3 or 5, I forget, state highway patrol. I-95 is a state highway and it's the reason why you had to wait so long for them to show up

#5 Retort

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Posted 20 March 2021 - 06:19 AM

Follow up,,,,,  Took some effort but I did get a refund and $150.oo Pilot card fro my troubles.






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